Política de reembolso

At PawNest, customer satisfaction is our priority.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at pawnest.usa@gmail.com.

To help us process your request, please include your order number and clear photos of the item.

If your return or refund request is approved, we will provide the appropriate solution, which may include a replacement or a refund.

Please note that returned items must be unused and in their original condition whenever applicable.

If you have any questions, feel free to contact us. We're always happy to help!